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Publications

2024

  • Voice Application Developer Experiences with Alexa and Google Assistant: Juggling Risks, Liability, and Security

    William Seymour, Noura Abdi, Kopo M. Ramokapane, Jide Edu, Guillermo Suarez-Tangil, and Jose Such. In Proceedings of the 2024 Usenix Security Symposium (USENIX 24). https://www.usenix.org/conference/usenixsecurity24/presentation/seymour

  • Healthcare Voice AI Assistants: Factors Influencing Trust and Intention to Use

    Xiao Zhan, Noura Abdi, William Seymour, and Jose Such. In Proceedings of the ACM on Human-Computer Interaction (CSCW 24). https://doi.org/10.1145/3637339

2023

  • Why Are Conversational Assistants Still Black Boxes? The Case For Transparency

    Trung Dong Huynh, William Seymour, Luc Moreau, and Jose Such. In Proceedings of the 2023 ACM conference on Conversational User Interfaces (CUI 23). https://doi.org/10.1145/3571884.3604319

  • Who are CUIs Really For? Representation and Accessibility in the Conversational User Interface Literature

    William Seymour, Xiao Zhan, Mark Coté, Jose Such. In Proceedings of the 2023 ACM conference on Conversational User Interfaces (CUI 23). https://doi.org/10.1145/3571884.3603760

  • Predicting Privacy Preferences for Smart Devices as Norms

    Marc Serramia Amoros, William Seymour, Natalia Criado, and Michael Luck. In Proceedings of the 22nd International Conference on Autonomous Agents and Multiagent Systems (AAMAS 2023). https://www.southampton.ac.uk/~eg/AAMAS2023/pdfs/p2262.pdf

  • Ignorance is Bliss? The Effect of Explanations on Perceptions of Voice Assistants

    William Seymour and Jose Such. In Proccedings of the ACM on Human-Computer Interaction (CSCW 23). https://doi.org/10.1145/3544548.3580967

  • Legal Obligation and Ethical Best Practice: Towards Meaningful Verbal Consent for Voice Assistants

    William Seymour, Mark Coté, and Jose Such. In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (CHI 23). https://doi.org/10.1145/3544548.3580967

2022

  • Can you meaningfully consent in eight seconds? Identifying Ethical Issues with Verbal Consent for Voice Assistants

    William Seymour, Mark Cote, and Jose Such. In Proceedings of the 4th Conference on Conversational User Interfaces (CUI 22). https://doi.org/10.1145/3543829.3544521

  • When It’s Not Worth the Paper It’s Written On: A Provocation on the Certification of Skills in the Alexa and Google Assistant Ecosystems

    William Seymour, Mark Coté, and Jose Such. In Proceedings of the 4th Conference on Conversational User Interfaces (CUI 22). https://doi.org/10.1145/3543829.3544513

  • Consent on the Fly: Developing Ethical Verbal Consent for Voice Assistants

    William Seymour, Mark Coté, and Jose Such. In Proceedings of the CHI 2022 Workshop on the Ethics of Conversational User Interfaces. https://arxiv.org/abs/2204.10058

  • Respect as a Lens for the Design of AI Systems

    William Seymour, Max Van Kleek, Reuben Binns, and Dave Murray-Rust. In Proceedings of the 2022 AAAI/ACM Conference on AI, Ethics, and Society (AIES 22). https://doi.org/10.1145/3514094.3534186

2021

  • Exploring Interactions Between Trust, Anthropomorphism, and Relationship Development in Voice Assistants

    William Seymour and Max Van Kleek. In Proceedings of the ACM on Human-Computer Interaction (CSCW 21). https://doi.org/10.1145/3479515

2020

  • Strangers in the Room: Unpacking Perceptions of ’Smartness’ and Related Ethical Concerns in the Home

    William Seymour, Reuben Binns, Petr Slovak, Max Van Kleek, and Nigel Shadbolt. In Proceedings of the 2020 ACM Designing Interactive Systems Conference (DIS 20). https://doi.org/10.1145/3357236.3395501

  • A Design Philosophy for Agents in the Smart Home

    William Seymour. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (CHI 20). https://doi.org/10.1145/3334480.3375032

  • Does Siri Have a Soul? Exploring Voice Assistants Through Shinto Design Fictions

    William Seymour, and Max Van Kleek. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (CHI 20). https://doi.org/10.1145/3334480.3381809

  • ‘I Just Want to Hack Myself to Not Get Distracted’: Evaluating Design Interventions for Self-Control on Facebook

    Ulrik Lyngs, Kai Lukoff, Petr Slovak, William Seymour, Helena Webb, Marina Jirotka, Jun Zhao, Max Van Kleek and Nigel Shadbolt. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (CHI 20). https://doi.org/10.1145/3313831.3376672

  • Informing the Design of Privacy-Empowering Tools for the Connected Home

    William Seymour, Martin J. Kraemer, Reuben Binns, and Max Van Kleek. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (CHI 20). https://doi.org/10.1145/3313831.3376264